Frequently Asked Questions for Fundraisers
How much can I earn with a fundraiser?
You earn 30% on all our products!
Where can I get more information on your fundraisers?
You can send us an email at fundraising@philsfudge.com and we will send you a complete information package, you can also see our fundraising information pages on our website, PhilsFudge.com.
If I'm fundraising, do I send all the money to you or do I keep my portion?
You keep your profit and send the rest to us. We will invoice you shortly after receiving the order.
What form of payment do you accept as payment for a fundraiser?
We prefer e-transfer.
Is there tax on the fundraisers?
GST is charged on the fudge and chocolate, but not the granola, spice mixes, or trail mixes. Most non-profits can have it refunded from the government.
Do we have to pay for shipping with our fundraiser?
No, shipping is free for fundraisers invoiced over $500.00 (GST excluded). For orders less than that there is a flat $25.00 shipping charge.
Do you accept changes to a fundraising order once it is sent in?
No, we do not accept changes to your fundraising order once it is sent in as it typically leads to errors.
How long until I receive my fundraising order?
We must receive your order by the close of business on a Friday. It is then ready for shipment the Friday 2 weeks following. Friday is important because we make all our products fresh to order; we do not pre-make them and put them in a warehouse. We combine your order with all the other orders and start production immediately. If your order is not in on Friday it goes with the orders that come in the following Friday.
Where do we ship?
We ship anywhere in Canada. At this time, we do not ship to the United States, or anywhere else outside of Canada.
How do we ship?
We ship with several carriers including ICS, Canada Post, Canpar, UPS, Purolator, and others.
How long will the delivery take?
Delivery usually ranges from 1-7 business days after shipping depending on your location. For fundraisers, the order typically ships 2 weeks after receipt of the order.
Can I pick up my order?
Yes, please message ahead to ensure we're there.
I purchased your fudge or another one of your products through a fundraiser, can I get some more?
Yes, just go to our website, PhilsFudge.com and order the products that you'd like.
Do you provide support materials?
Yes, we provide a checklist, pictures, social media post ideas, catalogues, and order forms.
How do I promote my fundraising event?
Promoting a fundraising event requires a multifaceted approach, combining digital strategies with traditional outreach. We provide suggestions and examples to groups fundraising with us.
What are the best times to fundraise?
Usually, the best times are the weeks leading up to special days such as Christmas, Easter, Mother's Day, Father's Day, grads, Thanksgiving, Valentine's Day, etc. and events specific to your group, such as traditional fundraising events, annual meetings, celebrations, etc.
While certain times are more favorable, fundraising can be successful year-round with the right strategy. Building strong supporter relationships is crucial for sustained giving.
How does the process work?
At a high level the process is:
Provide us with some basic information, including your fundraising dates.
Sell and raise money for your group!
Submit and pay for your order.
Your order ships 2 weeks after receipt. Transit time varies based on your location, typically 2-7 business days.
Your order arrives with “best practice” instructions learned from years of offering fundraisers, and you'll find it has been packaged to make it simple to organize and distribute to your customers.